Accounts & Access

Articles (8)

Pinned Article Student Username and Password Help

Information on managing student usernames and passwords. Steps for changing or resetting passwords, recovering forgotten usernames or security questions, and setup for alternate emails and security questions. Outlines password strength requirements and provides locations and contact information for in-person and online assistance.

Accessing Student Computer Systems

Information for students with a username and password on how to access Brightspace, email, Flexible Registration, and WIReD. Assistance with using these systems is available through the Computer Learning Center, help desks, and online resources.

Duo Alternate Login Instructions

How to log in using Duo MFA, using the Duo Universal Prompt for web-based SSO services and providing alternative methods, such as Duo Push, phone callback, and SMS passcodes.

Duo Authentication Setup

Links and information on how to setup multi-factored authentication for HVCC accounts with Duo.

Employee Computer Accounts

Procedures for employees on accessing campus email, D2L Brightspace, and Banner, including how to use usernames and passwords. Details on account activation, name change updates, and how to obtain technical support.

Kronos Help

Contains a link for accessing the Kronos platform for employees and important notes

MFA Setup for non-students

Steps on setting up multifactored authentication for registered M365 accounts

Why am I being asked for a Duo Bypass Code?

Instructions on adding an authentication method to your Duo account.