Welcome to the new ITS Service Request Ticket System!

Check out our Quick Start Guide to learn about how to submit, view, and update tickets.

Faculty & Staff Support

COVID-19 At-Home Resources

ITS Help Desk

Phone (518) 629-7364
Email helpdesk@hvcc.edu
Location Higbee Hall, Room 110
Hours  

In-person assistance at the Help Desk is currently by appointment only. No walk-in hours are available.

Student Support

COVID-19 At-Home Resources

Computer Learning Center (CLC)

Phone (518) 629-7891
Email clchelp@hvcc.edu
Location Marvin Library Learning Commons, Lower Level
Hours Monday - Thursday, 7 a.m. - 10 p.m.
Friday, 7 a.m. - 5 p.m.
Saturday, 9 a.m. - 4 p.m.
(During the Fall and Spring semesters)

*See the Library building hours for complete information on hours during other times.