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Service Level Agreements
Service Level Agreements
Articles (8)
IIT and Distance Learning LMS SLA
IIT Campus SLA
IIT Change Management
IIT Service Catalog
IIT Unplanned Outage and Incident Reporting
IIT Wired Network SLA
IIT Wireless Network SLA
System Vulnerability Management Program
A schedule for the required remediation of system vulnerabilities based upon their severity.
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