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    1. Knowledge Base
    2. Service Level Agreements

     Service Level Agreements

    Articles (8)

    IIT and Distance Learning LMS SLA

    IIT Campus SLA

    IIT Change Management

    IIT Service Catalog

    IIT Unplanned Outage and Incident Reporting

    IIT Wired Network SLA

    IIT Wireless Network SLA

    System Vulnerability Management Program

    A schedule for the required remediation of system vulnerabilities based upon their severity.

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    Hudson Valley Community College
    80 Vandenburgh Ave, Troy, NY 12180
    (518) 629-4822