Popular Services
This service can be used to ask for assistance when you are not sure which service to use.
For supervisors to request key access to campus facilities for their employees.
Need help with an email issue? Open a ticket to request assistance from IT.
Request help setting up or using Microsoft Authenticator for HVCC two-factor authentication. Use this form if you have a new phone, do not have a smartphone, are completing first-time setup, or if Authenticator has stopped working.
Report an issue with a user's global ID
Request assistance if your HVCC account has been blocked or disabled.
HVCC faculty and staff may request a Brightspace Course Reset when they want to clear all content from their Brightspace course. Please select the Request Service button on the right to submit a course to be reset.
Request Software for the Academic Computing Environment (ACE), Office devices, and iPad/Tablet devices.
Schedule, test and tech support for Zoom Meetings
Request the move, swap or temporary relocation of campus-owned computers and/or peripherals.
Report an issue with a student bus pass.
Request help finding your HVCC username, setting or resetting your password, or resolving an error when signing in to an HVCC service.