Popular Services
This service can be used to ask for assistance when you are not sure which service to use.
For supervisors to request key access to campus facilities for their employees.
Request the move, swap or temporary relocation of campus-owned computers and/or peripherals.
Request a new mailing list, or add/remove members of an existing mailing list.
Need help with an email issue? Open a ticket to request assistance from IT.
Report an issue with a user's global ID
Request help setting up or using Microsoft Authenticator for HVCC two-factor authentication. Use this form if you have a new phone, do not have a smartphone, are completing first-time setup, or if Authenticator has stopped working.
Need help with a software issue? Open a ticket to request assistance from ITS.
Grant or modify access to an existing network share.
HVCC faculty and staff may request a Brightspace Course Reset when they want to clear all content from their Brightspace course. Please select the Request Service button on the right to submit a course to be reset.
For Public Safety to Track requests sent to Johnson Controls for service.