IIT Service Catalog

IIT provides a vast number of services to the Campus. These are listed below:

  • Account Management
  • IT Security
  • IT Policies
  • Assistance with troubleshooting Bring Your Own Device (BYOD)
  • Software Ordering and Licensing
  • Software Installation, Repair and Upgrading
  • Hardware Ordering
  • Hardware Installation, Repair and Upgrading
  • Campus Directory
  • Campus Networked Printing
  • Web Design and Development
  • Online Learning Management System
  • Banner/WIReD
  • Identity Management/CAS/Duo
  • Classroom Support
  • Computer Learning Center
  • Email List Management
  • Storage Management (including OneDrive and Sharepoint)
  • Intranet Services
  • Office 365
  • Remote Support Services (Zoom, Teams, etc.)
  • Staff Email
  • Student Email
  • Google Apps
  • Streaming Media
  • Network Services
  • Emergency Telephones
  • Telephone Services
  • Voicemail
  • Two-way Radio System

The above services are covered by the appropriate Service Level Agreements (SLAs) as set forth by IIT.

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