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IIT provides a vast number of services to the Campus. These are listed below:
- Account Management
- IT Security
- IT Policies
- Assistance with troubleshooting Bring Your Own Device (BYOD)
- Software Ordering and Licensing
- Software Installation, Repair and Upgrading
- Hardware Ordering
- Hardware Installation, Repair and Upgrading
- Campus Directory
- Campus Networked Printing
- Web Design and Development
- Online Learning Management System
- Banner/WIReD
- Identity Management/CAS/Duo
- Classroom Support
- Computer Learning Center
- Email List Management
- Storage Management (including OneDrive and Sharepoint)
- Intranet Services
- Office 365
- Remote Support Services (Zoom, Teams, etc.)
- Staff Email
- Student Email
- Google Apps
- Streaming Media
- Network Services
- Emergency Telephones
- Telephone Services
- Voicemail
- Two-way Radio System
The above services are covered by the appropriate Service Level Agreements (SLAs) as set forth by IIT.