Install and set up the Microsoft Authenticator app for iPhone

The Microsoft Authenticator app is the recommended method of Multi-Factor Authentication (MFA) for your Hudson Valley account.

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Install Microsoft Authenticator app on iPhone

Before proceeding, download the free Microsoft Authenticator app from the Apple App Store or scan the QR code with your phone camera. Follow the prompts to Get the app.

If you manually search for the Microsoft Authenticator in your App Store, confirm that it is the app published by the Microsoft Corporation. There are other apps with similar names that are not valid for this process.

QR code linking to App Store for IOS Devices
Scan QR Code for App Store.

Set up Microsoft Authenticator app using only an iPhone

These instructions assume you are setting up the Microsoft Authenticator app using only an iPhone. If you are able to use a computer/tablet for setup so that your iPhone is free to scan a QR code, please follow the 2 device setup instructions. Using 2 devices is recommended.

  1. In a web browser on any device, navigate to https://aka.ms/mfasetup and log in with your college email and password.
  2. Select the option to Add sign-in method.
    HVCC Security info page showing a phone as the default sign-in method, with options to add, change, or delete sign-in methods and change the account password.
  3. Select Microsoft Authenticator from the list of options.
    Add a sign-in method window on the HVCC Security info page, showing options including Passkey, Microsoft Authenticator, hardware token, and alternate phone.
  4. Select Next.
    Microsoft Authenticator setup window prompting the user to install the app on a mobile device, with options to download it from the App Store, use a different authentication app, or continue.
  5. Select the Pair your account to the app by clicking this link text link. 
    Microsoft Authenticator setup screen prompting the user to pair the app with the account using a link or QR code.
  6. Your account should be successfully added to the Microsoft Authenticator app. Select OK.
    Microsoft Authenticator app displaying an “Account added successfully” confirmation for an HVCC account.
  7. Navigate back to your phone web browser to finishing syncing your account to the app. There will be a 2 digit randomly generated number displayed; remember this number. An Approve sign-in notification will appear. Select the notification to return to the Microsoft Authenticator app.
    Microsoft Authenticator sign-in test showing number 27 and prompting the user to enter the number in the app to approve the sign-in request.
  8. Enter the 2 digit number that was previously displayed and select Yes.
    Microsoft Authenticator sign-in prompt with number 27 entered and options to confirm or deny the sign-in.
  9. If successful, Authenticator Added should now display on your screen. Select Done and you will return to the Security Info page from the start of the instructions.
    Microsoft Authenticator setup confirmation showing that Authenticator was added successfully and is now the default sign-in method.
  10. On the Security Info page, select Delete on all Phone options you have set up. The Microsoft Authenticator app will be your main MFA method going forward.
    HVCC Security info page showing Microsoft Authenticator added as a sign-in method alongside phone and password.

Set up Microsoft Authenticator app using a computer/tablet and an iPhone

These instructions assume you are setting up the Microsoft Authenticator app using a computer/tablet alongside an iPhone. 

  1. In a web browser on the computer, navigate to https://aka.ms/mfasetup and log in with your college email and password. This will bring you to your Security Info page.
    HVCC Security info page showing phone and password as the current sign-in methods and an option to add another sign-in method.
  2. Select Add sign-in method.
    HVCC Security info page with a red arrow pointing to the “Add sign-in method” option.
  3. Select Microsoft Authenticator from the list of options.
    Add a sign-in method window with Microsoft Authenticator highlighted by a red arrow.
  4. A "Set up your account in app" prompt will display. Select Next. A QR Code will display, keep this open.
    Microsoft Authenticator setup screen prompting the user to allow notifications, add an account, and select Work or school before continuing.
  5. On your phone open the Microsoft Authenticator app. If prompted, choose to allow notifications. Select Add Account. Select Work and School. Select Next.
  6. Using your phone, scan the QR code on your computer.
  7. Enter the 2 digit number that appears on your computer into your Microsoft Authenticator app on your phone.
  8. If successful, Authenticator Added should now display on your computer screen. Select Done and you will return ro the Security Info page from the start of the instructions.
    Microsoft Authenticator confirmation showing that Authenticator was added successfully and is now the default sign-in method.
  9. On the Security Info page, select Delete on all Phone options you have set up. The Microsoft Authenticator app will be you main MFA method going forward.
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