Service Description
ITS can troubleshoot and repair hardware components or peripherals on campus-owned client devices.
Available to
Faculty and Staff
Features
- Issues related to batteries (e.g. laptop not charging)
- Issues related to devices or hard drives (e.g. computer not turning on)
- Issues related to keyboards (e.g. missing keys)
- Issues related to memory/RAM (e.g. low memory errors)
- Issues related to mice (e.g. unresponsive mouse)
- Issues related to monitor/display (e.g. no video output)
- Issues related to network/NIC card (e.g. no Internet connectivity)
- Issues related to optical drives (e.g. CD/DVD not playing)
- Issues related to printers (e.g. printer is "offline")
- Issues related to projectors (e.g. display is dim)
- Issues related to scanners (e.g. not recognized by computer)
- Issues related to speakers (e.g. no sound)
How To Request
Click the Request Service button and complete the request form.