Report a Hardware Issue

Service Description

ITS can troubleshoot and repair hardware components or peripherals on campus-owned client devices.

Available to

Faculty and Staff

Features

• Issues related to batteries (e.g. laptop not charging) 
• Issues related to devices or hard drives (e.g. computer not turning on)
• Issues related to keyboards (e.g. missing keys) 
• Issues related to memory/RAM (e.g. low memory errors)
• Issues related to mice (e.g. unresponsive mouse)
• Issues related to monitor/display (e.g. no video output) 
• Issues related to network/NIC card (e.g. no Internet connectivity)
• Issues related to optical drives (e.g. CD/DVD not playing)
• Issues related to printers (e.g. printer is "offline") 
• Issues related to projectors (e.g. display is dim)
• Issues related to scanners (e.g. not recognized by computer)
• Issues related to speakers (e.g. no sound)

How To Request

Click the Request Service button and complete the request form.