Your information will be sent to the Distance and Online Learning Help Desk. You will receive a response to your request as soon as possible during our regular (Monday - Friday, 8 a.m. - 5 p.m.) and summer (Monday - Friday, 8 a.m. - 4 p.m.) hours. You may also contact us by phone at (518) 629-7070.
Evening and weekend support is provided through SUNY Online Support Services Help Desk at
https://online.suny.edu/helpIf you have content related questions about your course (i.e. assignment or test questions, grading policy, deadlines, etc.) you should contact your instructor (
https://www.hvcc.edu/about/directories/employee... )
If you are experiencing problems using Brightspace for your coursework be sure to check the Knowledge Base, where you will find tutorials on many common tasks.