My Recently Visited Services
Use this service to report any issues you're having with displays, monitors, PC's, document camera, mouse, keyboard, etc.
Grant or modify access to an existing network share.
For supervisors to request key access to campus facilities for their employees.
This service can be used to ask for assistance when you are not sure which service to use.
Need help with an email issue? Open a ticket to request assistance from IT.
Request help setting up or using Microsoft Authenticator for HVCC two-factor authentication. Use this form if you have a new phone, do not have a smartphone, are completing first-time setup, or if Authenticator has stopped working.
Request assistance if your HVCC account has been blocked or disabled.
Request help finding your HVCC username, setting or resetting your password, or resolving an error when signing in to an HVCC service.
Request the move, swap or temporary relocation of campus-owned computers and/or peripherals.
Video is distorted in the classroom when using streaming services, ie: YouTube etc.
Concerned about a suspicious email you received? Report potential phishing/spam email to ITS.
Request a new mailing list, or add/remove members of an existing mailing list.
HVCC faculty and staff may request a Brightspace Course Reset when they want to clear all content from their Brightspace course. Please select the Request Service button on the right to submit a course to be reset.
Request physical data jack installs and to configure IP addresses
For Public Safety to Track requests sent to Johnson Controls for service.