Installing the UDS Client - for HVCC Macs

This article will outline all the steps required to install and use the UDS (VDI) Client on macOS. This is only required if the built-in HTML5 UDS viewer within your web browser is insufficient.

The steps below only apply to HVCC-provided Macs with the HVCC Self Service app installed.

Installing the UDS Client

1. Open the HVCC Self Service app (/Applications/HVCC Self Service) and sign in with your HVCC credentials.
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2. Install Microsoft Remote Desktop from the available choices.
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3. Once installed, open Microsoft Remote Desktop (/Applications/Microsoft Remote Desktop) and run through the initial setup. This involves allowing the app to use your camera and microphone.
   1. On the "Help us make your experience better?" screen select "Not now" below the button.
      
   2. On the "We need to request access to your microphone and camera" screen, select the Continue button.
      
   3. On the "Microsoft Remote Desktop would like to access the camera" screen, select the Allow button.
      
   4. On the "Microsoft Remote Desktop would like to access the microphone" screen, select the Allow button.
      
4. Once complete, return to the HVCC Self Service app, and install UDS Client from the available choices.
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Using the UDS Client

1. Once Microsoft Remote Desktop and UDS Client are installed, go to https://vdi.hvcc.edu and sign in with your college username and password.
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2. Choose a pool that uses the "RDP" option by clicking the hamburger menu (three horizontal lines) on said pool and choosing Connections > RDP. There are some pools where this is the default option when selecting just the pool itself.
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3. When prompted, select Allow to open UDS Client through the website.
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4. The UDS Client will now run. When prompted, approve the server connection by selecting Yes. This will only appear the first time you connect.
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5. The following message will show while connecting to the UDS RDP Session (do not cancel):
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6. Once the service is created, Microsoft Remote Desktop will open, and prompt for your password again. Enter your password, select Continue, then select Continue again on the following certificate prompt.
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7. Once this is complete, you are now connected to the UDS RDP Session, and you will see a DUO Prompt. Choose a method to authenticate with DUO, and continue.
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8. Once DUO MFA is complete, you will see a Windows login screen signing you in, followed by your Windows desktop. You are now signed into the virtual (or physical) Windows machine. The window will open in full screen mode and occupy all of your monitors if you have multiple monitors. To exit full screen, you may move your mouse to the very top of the screen, and click the green button in the top left.
9. When you are ready to log out of the session, double-click the red LOGOFF button on the desktop.